Have your say

Question:

Waterloo North Hydro has always offered great customer service. A merger, at this time may affect the utility's ability to maintain that level of service.

Response:

Any decision will need to ensure customers continue to receive reliable, high-quality service. Because Waterloo North Hydro is a well-run company that continues to invest in infrastructure renewal, we have an opportunity to explore the market from a position of strength. But it’s important to recognize the wide variety of factors placing stress on the electricity distribution sector, and we need to make a decision about the right form and size of utility best able to meet those challenges moving forward. This means having the resources required to continue to invest in modernizing our infrastructure in both the short and long-term.

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Why Now?

Everything you need to know about our goals, process, and timelines for exploring options for Guelph Hydro.

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Our Process

See how many Ontario municipalities are making changes to their electricity distribution companies.

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Events & Reports

See the latest updates on events and resources.

Contact Us

letstalk@talkhydro.ca
+1 (519) 514-0227

Media Contact

Tony Iavarone
media@talkhydro.ca
+1 (519) 998-9777